bugsbrightside

Snarky is a word that sometimes describes the things I write to people who I don’t usually send.

Today I was letting the snarky-ness flow. I had completed an appraisal. The people had a separate appraisal done in January that was considerably higher than mine. So the people were not happy.

Here’s the thing with refinance appraisals – 80% of the time (or so it seems) people don’t really want to know what the true value is of a home. People want to know the highest possible number so that they can borrow money.

I am not God. I make mistakes. When I cam contacted after I complete a report, I listen. Maybe I was wrong? Who knows. It is better to listen to the people and find out. If I’m wrong; I’ll fix it. If I’m not wrong, I’ll defend it. Boom. Done. There is no need to get nasty.

Ah but today. Today was a completely less than professional letter filled with grammatical and spelling errors that wanted me discredited because I was honest. This happens from time to time in my profession. And today was just not a good day for it. I had already used most of my emotional patience on a conversation where I am pretty sure my ideas were thrown aside based on a variety of external things rather than the actual ideas themselves; and on a client who freaked out on me – and apologized moments later. So I went thru this poorly written, rude letter line by line and wrote a page and a half. I re-read it three times and deleted a bit.

Then I called my mommy. I read it to her. She pointed out a few more snarky areas that should be cleaned up a bit. And after about 5 minutes, my response was sent out.

Then I was off, running kids and here and there. While sitting at the football game tonight I received an email that made me glad I took the snarky out of my response. Snarky is not a skill . . if it were, I’d rate pretty well with it when I am properly motivated!

Tonight I am thankful for the quiet times where I remove the “snarky” before presenting myself to the world. Seriously here, wisdom and control are hard and suck to strive for sometimes. BUT, they never leave you with that “I wish I hadn’t done that” moment!

My message received tonight: